App deactivation information

Deactivation of Synceria by the end of November 2024

Our add-on partner Synceria has decided to discontinue its services by the end of November 2024. Therefore, as of 29th November 2024 at 5pm, you will no longer be able to use Synceria and its functions.

To ensure that you can continue to synchronize your online shop with bexio, we recommend the following alternatives from our marketplace:

WooCommerce by Helvy
ECWID by BedayaConnect

If you have any questions about alternative online shop integrations with bexio, please feel free to contact us at [email protected].

If you are already using Synceria:

Please plan the switch to an alternative software in good time to ensure the uninterrupted continuation of your business processes.

Additionally, please note that you should manually disconnect the connection to Synceria in bexio before the deactivation date, as this will no longer be possible after 29th November 2024, 5pm. You can easily do this by logging into your bexio account, navigating to More > Apps, and clicking “Remove” next to the Synceria app.

Important note: Once the connection between Synceria and bexio has been disconnected, it will not be possible to reconnect it.

The remaining amount of your Synceria annual invoice will be credited to your next bexio invoice on a prorated basis, starting from the time of the disconnection.

Thank you for your attention to this matter.

Best regards,
Your bexio Marketplace Team