Support Specialist 80-100%

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Support Specialist 80-100%

Workload 80-100%
City Renens, CH

bexio is the leading provider of web-based business software for small businesses. Currently, bexio has over 40,000 customers and more than 100 employees.

The centerpiece of bexio is the team. We are interested in people – we are not only a workgroup but a community. Our flat hierarchies enable fast and short decision paths. Your opinion counts, your ideas are listened to and implemented: we want you to be proactive and become part of our vision - to make small businesses more successful.

Currently we are looking for an experienced

Support Specialist 80-100%

bexio is in an exciting phase as we are modernizing our leading SAAS platform. We are looking for a strong technical leader to support us on this journey. We have strong alignment for this modernization process, which is seen as vital to our ability to innovate. If you are looking for a dynamic, startup-like environment working on great challenges with great people, then this is the right place for you.

What you can expect from us:

  • You are devoted to advise and support our customers and interested parties on the phone and by email with heart and soul
  • You listen to the wishes / inputs of our customers, actively collect customer feedbacks and  forward them to  product development
  • You test new product developments
  • Together with your teammates, you will create content for our help center (text, videos, photos, etc.)
  • This exciting role is completed by other tasks, such as continuous process optimization, compiling and evaluating statistics, and working on projects

What we expect from you:

  • Completed apprenticeship / traineeship in the area of support. 
  • You are looking for a career move into the area of customer support
  • You have excellent French and good English skills. German is a plus
  • You love customer contact by phone, you are open and committed, you solve inquiries/problems independently, and you are goal-oriented and pragmatic

Our Benefits: 

  • Open and honest working atmosphere
  • Much freedom for personal development
  • Work smart - choose the ideal environment for your tasks
  • We flat hierarchies enabling fast and short decision paths
  • Expect many employee events and team lunches
  • Modern infrastructure and high-end equipment

What else you can expect from us:

Our team of over 100 employees works hard every day to achieve our vision of making small businesses more successful. When you join our team you become part of our culture, which is grounded in a strong commitment to our core values, our talented people and an unwavering focus on our customers. We encourage our people to share ideas, make suggestions and provide feedback.  

This is a permanent part or full-time position based in our office in Renens VD, Switzerland.

Sounds good? Apply now and we will contact you shortly.

Contact person

Do you have any questions before you apply? Please contact jobs@bexio.com.

Fabienne bindschedler

Fabienne Bindschedler

bexio AG
Alte Jonastrasse 24
8640 Rapperswil

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